Luxury Hotel Room Attendant

7 days ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time

We are seeking an experienced and dedicated Room Attendant to join our team at Shangri-La The Marina, Cairns. As a key member of our Housekeeping department, you will play a crucial role in ensuring the highest level of guest satisfaction.

About the Role:

  • Clean and sanitize all assigned guest rooms and suites in accordance with established standards and procedures.
  • Ensure all tasks meet Shangri-La's high standards for cleanliness and quality.
  • Maintain trolleys, pantries, and service areas in a clean and organized manner.
  • Safely use and care for equipment, follow safety procedures, and ensure efficient use of materials and supplies.

About You:

  • Prior experience working as a cleaner or room attendant is essential.
  • You possess precision and attention to detail, with a focus on delivering exceptional results.
  • Your professionalism and pride in personal grooming set you apart.
  • You hold valid working rights in Australia and are flexible with your roster commitments.
  • You can maintain a professional demeanor, representing the hotel in a positive light to guests and visitors.
  • You adhere to all safety and security procedures, reporting any suspicious activity or hazards.

This is a Permanent Part-Time opportunity with a competitive hourly rate, commensurate with industry standards. Estimated salary: $28-$32 per hour (dependent on location and experience). The position includes work on weekends and public holidays.

In return for your dedication and commitment, we offer:

  • A great hourly rate.
  • Excellent staff facilities and benefits.
  • Career progression opportunities.
  • Discounted city car parking.
  • Dry cleaning allowance.
  • Duty meals provided in our fully staffed and maintained staff canteen.
  • Accommodation discounts with the group.
  • Shangri-La Academy for professional development and learning.


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