Luxury Hotel Room Attendant Opportunity

3 days ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time

Shangri-La The Marina, Cairns is a 5-star hotel located in the heart of Cairns, boasting 255 guest rooms and 18 function venues. With extensive food and beverage facilities and a prime waterfront location, this hotel offers an ideal setting for professionals seeking a career in hospitality.

About the Role

We are seeking experienced and energetic candidates to join our team as Room Attendants. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service excellence throughout the hotel.

  • Clean and sanitize all assigned guest rooms and suites to meet Shangri-La's rigorous standards.
  • Perform a range of tasks including cleaning corridors, replenishing supplies, and maintaining the cleanliness of trolleys, pantries, and service areas.
  • Safely use and care for equipment, follow safety procedures, and ensure efficient use of materials, supplies, and chemicals.
  • Report maintenance issues, damaged or missing items, and lost property to the relevant departments.
  • Respond promptly to guest complaints or incidents and maintain a professional demeanor at all times.

About You

  • Prior experience working in a similar role is highly desirable.
  • You possess precision and attention to detail, ensuring that every aspect of your work meets the highest standards.
  • You take pride in your personal grooming and professionalism, reflecting positively on our hotel's reputation.
  • You hold valid working rights in Australia and are available to work on weekends and public holidays.
  • You are committed to maintaining a professional and courteous demeanor, representing our hotel in a positive light to guests and visitors.
  • You adhere to all safety and security procedures, reporting any suspicious activity or hazards.

What We Offer

  • A competitive hourly rate reflective of your skills and experience.
  • Excellent staff facilities and benefits, including discounted city car parking and dry cleaning allowance.
  • The opportunity to work at a renowned luxury hotel with endless career progression opportunities.
  • Duty meals provided in a fully staffed and maintained staff canteen.
  • Accommodation discounts with our group, as well as other exclusive staff offers and perks.

Salary: AU$25-$35 per hour (dependent on experience)



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