Cybersecurity Triage Specialist

1 month ago

Sydney, New South Wales, Australia Arctic Wolf Full time

End Cyber Risk with Arctic Wolf

Arctic Wolf is a leader in security operations in the exciting and fast-growing industry of cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

About the Role:

The Cybersecurity Triage Specialist will contribute to our Security Services department by supporting our customers through our Security Operations Centre. As part of the Security Services team, the specialist will leverage their security expertise to identify, detect, and notify customers of security events ongoing within their environment.

Key Responsibilities:

  • Analyze incoming security events based on different data points, network, endpoint, and log sources, consistently and accurately.
  • Prioritize incoming events exceptionally well.
  • Will work on a security incident to completion, detect, work with team members, and communicate effectively with internal and external team parties throughout the process.
  • Steer complex investigations within their area of expertise and leverage their security knowledge to engage the other experts within other disciplines appropriately.
  • Prioritize task work according to understood and implied priorities.
  • Conduct quality reviews on outgoing tickets, security engagements, and at a system level looking for areas of improvement.
  • Contribute their security expertise using the development platform to elevate more precise signals with minimal noise.
  • Ability to coach and mentor other team members to share knowledge and expertise.
  • Continuously broaden their security expertise and depth within a set competency.

Requirements:

  • 1+ years Industry experience; Information Security, Network Security, or Cyber Security roles.
  • 1+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred.
  • Deep technical competency in two (2) of the followingNetworking – common protocols, server/client infrastructure, routers, switches, WAPs, etcPerimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etcAuthentication – AD, SSO, MFA, etcIaaS – cloud services, AWS, Azure, GCPEnd Point – MDM, EDR, EPP, AVSaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
  • Experience working in a Security Operation Center, security incident response teams, or in roles with security forensics or malware analysis disciplines.
  • Analyze log and system data from the above list and other IT systems.
  • Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell.
  • Great writing and speaking skills.
  • A positive "can-do" attitude.
  • A willingness to learn and continuous self-improvement.

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