Frontline Customer Service Associate

24 hours ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $54,000 - $63,000

Job Opportunity: Frontline Customer Service Associate

About the Role:

We are seeking a highly motivated and customer-focused professional to provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Responsibilities:

  • Process and assist with guest arrivals, departures and room allocations
  • Attend to guest queries in a timely manner
  • Address guest complaints in an efficient and positive manner
  • Maintain a high level of health and safety for patrons, guests and staff

Requirements:

  • A positive can-do and customer-focused attitude
  • Exceptional communication skills and a genuine desire to help others
  • Ability to handle guest complaints
  • Availability to work varied shifts including weekends and public holidays
  • Previous experience using FOLS would be advantageous

Benefits of Working with Us:

As a global hospitality company, we support you to grow and learn every day, helping you find a role and brand that matches your personality. Discover our limitless possibilities and continue to explore your career with us.



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