Sales Order Desk Officer

17 hours ago


Parramatta, New South Wales, Australia people2people Full time
About the Role:

The Sales Order Desk Officer will be responsible for supporting the order management team in ensuring stock availability meets customer delivery requirements. This role requires strong stakeholder relationships with internal teams and customers.

Duties and Responsibilities:
  • End-to-end order management process coordination
  • Align with internal stakeholders to ensure stock availability meets customer delivery requirements
  • Process daily tasks, including booking responses, by the end of the day
  • Finalize weekly and monthly sales targets by required closing dates, which may require out-of-hours work
  • Identify and build strong relationships with technical, sales, and customer stakeholders
  • Report outstanding tasks to the team leader/manager and escalate where necessary
  • Support other team members as needed and handle/resolve issues with care and in line with management expectations
  • Troubleshoot order processing issues with relevant parties and ensure timely follow-up
About You:
  • Relevant university degree
  • Good use of Excel and PowerPoint
  • Excellent relationship building skills
  • A passion to achieve targets
The Perks:
  • Onsite parking
  • Generous employee discount
  • Discounts across over 400 retail partners
  • Access to online wellness portal
  • Heavily discounted gym membership
  • Onsite wellness and relaxation room


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