Head of Operational Risk Management
2 weeks ago
We are seeking a highly skilled and experienced Head of Operational Risk to join our Group Risk leadership team. As a key member of our team, you will be responsible for developing and implementing comprehensive risk management frameworks across People First Bank.
Key Responsibilities- Develop and maintain enterprise-level Operational Risk and Resilience Management Frameworks.
- Assess People First Bank's Operational Risk and Information Security Risk appetite and develop appetite statements, indicators, tolerances, and limits.
- Develop policies, standards, and guidelines that are compliant with Prudential Obligations and ensure all operational risks are effectively managed within risk appetite.
- Support the Board and Executive to set the vision and tone for operational resilience.
- Cultivate a culture of risk awareness and proactive mitigation throughout the organisation.
- Provide oversight and challenge of the processes supporting the management of service provider arrangements and supply chain risks.
- Maintain comprehensive Bank-wide information security management governance and frameworks.
- Provide challenge and oversight of the effective management of risks arising from transformation and digital uplift projects with a focus on potential impacts to the bank's information security, data management, and supply chain.
- Monitor, analyse, and report on operational risks and operational risk profiles.
- Partner with the business to support the effective implementation and embedment of operational risk and resilience frameworks.
- Support the business to ensure critical operations and processes are defined and associated risks and controls regularly assessed and tested.
- Support the business with the assessment and remediation of incidents and issues.
- Develop business continuity framework and support business continuity planning processes.
- Prepare APRA notifications for material control weaknesses and material security incidents under CPS 234.
- Support and challenge processes for service provider management and third-party risk assessments.
- Conduct line 2 assurance over the implementation of operational risk and resilience frameworks, including assurance of compliance with CPS 230 and CPS 234 prudential obligations.
We are looking for a motivated and passionate senior leader with a proven track record of successfully shaping risk management strategies and fostering a culture of resilience at all organisational levels. Your experience in leading and mentoring high-performing teams, driving continuous improvement, and cultivating a culture of accountability and collaboration will ensure your success.
You will have:
- 10+ years industry-related experience in an equivalent role for a medium to large organisation.
- Demonstrated experience in the end-to-end development and enhancement of risk policies, procedures, and frameworks aligned with industry best practices, including a focus on operational risk and resilience incorporating stress testing and scenario analysis.
- Demonstrated experience in operational risk management, including development of frameworks and integration of risk frameworks across end-to-end business processes.
- Demonstrated experience managing technology and information security risks, including significant understanding of the regulatory requirements associated with Information security (CPS 234, PCI DSS).
- Demonstrated experience in the development of Line 2 assurance programs and performance of assurance activities across all operational risks.
- Extensive experience in writing and developing business documents, reports (including Board reports) and policies.
- Highly developed networking, interpersonal, and stakeholder management skills with an ability to influence senior management, up to CEO and Board level, and ability to explain technical matters to non-technical users.
People First Bank is a leading mutual banking organisation and a genuine, member-owned alternative to the major banks. We exist to create a better future for our members and the communities in which they live. We are 100% member-owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and a large satellite office in Brisbane.
We are committed to creating an outstanding working environment where you feel supported, can continue to develop, and are proud advocates of our members and our business. We offer great incentives and benefits, including employee banking benefits and discounted insurances, work-from-anywhere philosophy, career development opportunities, and a dedicated Employee Assistance Program.
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