Executive Director of Operations

3 weeks ago


Manly West, Queensland, Australia Merivale Full time

Company Overview

Merivale is a dynamic and innovative company that prioritizes people development, excellence, and growth. Our success is driven by our ability to build and nurture strong teams, foster a culture of opportunity and success, and deliver exceptional guest experiences across our premium venues.

About the Role

We are seeking an experienced Executive Director of Operations to lead our venue team and drive business results. This key leadership role will be responsible for delivering exceptional guest experiences, driving innovation, and maintaining an elite level of leadership across all areas of the business.

Responsibilities

  1. Drive financial performance and achieve agreed targets through effective budget management, revenue growth strategies, and operational excellence;
  2. Develop and implement initiatives to enhance customer experience, loyalty, and retention;
  3. Build and lead high-performing teams through recruitment, induction, training, and coaching;
  4. Partner with stakeholders to deliver business results, ensure regulatory compliance, and mitigate risks;
  5. Identify opportunities for innovation, growth, and improvement, and implement change management strategies to drive business outcomes.

What We Offer

We offer a competitive salary of AU$120,000 - AU$150,000 per annum, depending on experience. Additionally, you will enjoy amazing discounts at 90+ Merivale venues, career development opportunities, access to our Employee Assistance Program, and an Employee Referral Program. Sponsorship is available for eligible candidates.



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