Exceptional Customer Experience Specialist

3 days ago


Adelaide, South Australia beBeeCustomer Full time $56,000 - $71,000

Customer Service Excellence

  • Helping customers with their queries and resolving issues promptly is at the heart of this role.
  • As a Customer Service Officer, you will be responsible for performing sales and service transactions with accuracy and efficiency.
  • Managing high-value transactions accurately and conducting identity services transactions are also key responsibilities.
  • Building rewarding relationships with customers by understanding their needs and providing them with a welcoming and supportive experience is vital.
  • Providing information about our products and services, up-selling and cross-selling, and promoting our offers through various activities are also part of this role.

Required Skills and Qualifications
  • Excellent communication and interpersonal skills to build strong relationships with customers.
  • Ability to work in a team environment and provide exceptional customer service.
  • Reliability and physical fitness to lift up to 16kgs of mail regularly and stand for shifts.

What We Offer
  • We invest in your growth and development, encouraging you to deliver on our values of trust, inclusivity, empowerment, and safety.
  • Join an organisation that prioritises personal wellbeing and recognises contributions to success.


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