
Delivering Exceptional Customer Experience
21 hours ago
Customer Service Representative Opportunity
This role involves delivering exceptional customer service to existing customers with general delivery and account enquiries.
- Acting as an advocate by promoting good quality customer service and effectively handling customer needs.
- Responding to all enquiries using process documents or transferring to the appropriate department.
- Assisting with services including gas orders, delivery information, billing, collections, payments, and cross-selling our products.
- Similar experience in a specialist customer service role.
- Excellent communication skills, including negotiation, questioning, and listening.
- Confidence with objection handling.
- Results orientation with ability to meet targets.
We value diversity and inclusivity at our workplace. If you think you have transferable skills and an appetite to learn, we'd love to hear from you.
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