Service Delivery Specialist

1 week ago

Brisbane, Queensland, Australia beBeeElectronics Full time $120,000 - $190,000

Baxter is a global leader in life sciences with a mission to save and sustain lives.

The Role

We are seeking a skilled Field Service Technician to join our team in Brisbane, Queensland. In this role you will play a crucial part in delivering outstanding service to our esteemed customers including performing preventative maintenance repairs warranty work field modifications installations commissioning bench repair and telephone technical support.

  • Perform necessary repairs and preventive maintenance on designated equipment in a professional and customer-focused manner.
  • Ensure all repairs are attended to satisfactorily within the required timeframe.
  • Provide technical assistance via telephone or at customer sites.
  • Prepare quotations for equipment repair and evaluation for warranty repair.
  • Assess and report on product performance faults and make recommendations for improvement.
Key Requirements
  • Tertiary degree in Electronics Biomedical Engineering or related fields Recent Graduates encouraged to apply.
  • Hold QLD REL (restricted electrical licence) or eligible to get one.
  • Solid technical experience in an electro-mechanical and/or electrical field.
  • Previous experience in the healthcare industry would be ideal but not necessary.
  • Understanding of servicing to Australia Standard AS3551.
  • Valid and unrestricted Driver's license with access to a vehicle.
  • Exceptional communication and relationship-building skills.
  • Ability to work independently and as part of a team.

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