Business Development Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeHospitality Full time $90,000 - $120,000

Hospitality Operations Manager

We are seeking a highly motivated and experienced Hospitality Operations Manager to oversee daily operations, manage budgets, and inspire team members to reach their full potential.

This is an exciting opportunity for a leader who thrives on mentoring and developing a high-performing team with expertise in people and operational systems. As a key member of our business, you will play a crucial role in driving growth and excellence in customer service.

The ideal candidate will have proven leadership and management skills, experience managing diverse and complex operations, and be able to adapt to different challenges and environments. They will take a proactive approach to daily operations, ensuring that all health, safety, and compliance standards are consistently met.

Key Responsibilities:

  • Oversee cost management, ensuring operational efficiency and budget targets are met
  • Inspire, mentor, and support team members to reach their full potential
  • Consistently provide outstanding customer service through attention to detail and a customer-first mindset
  • Develop and implement strategies to drive customer engagement and satisfaction, adapting to feedback and evolving needs
  • Ensure all health, safety, and compliance standards are consistently met, maintaining a safe and welcoming environment for staff and customers
  • Monitor and analyze operational performance, identifying opportunities to streamline processes and improve service delivery

Requirements:

  • Proven leadership and management skills with expertise in people and operational systems
  • Experience managing a diverse and complex operation with the ability to adapt to different challenges and environments
  • Broad experience and a flexible approach to managing teams and leading projects
  • Excellent ability to engage with customers and build strong, lasting relationships
  • A hands-on leader who thrives on mentoring and developing a high-performing team
  • Passionate about food and hospitality with a commitment to promoting healthy eating habits and enhancing the customer experience
  • Strong financial acumen with the ability to manage budgets and analyze P&L reports
  • Must have a valid driver's license and access to a reliable vehicle

What We Offer:

  • Easy access to 100+ retail discounts
  • Opportunity to learn new skills and move to different internal roles
  • Access to a wide variety of training & development programs
  • Clear career paths and support to achieve your goals

Our Culture:

  • Collaborative and supportive work environment
  • Emphasis on employee well-being and work-life balance
  • Opportunities for professional growth and development

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