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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Operations Representative. In this role, you will be responsible for interacting with customers, promoting the Avis Budget Group brand, and providing exceptional service.
Key Responsibilities:- Interact with customers face-to-face, promoting the Avis Budget Group brand.
- Complete rental transactions, contracts, and bookings.
- Clean the interior and exterior of vehicles according to company standards.
- Inspect vehicles for any damages that occurred during previous rentals.
- $45.15ph + loadings/overtime rates + performance incentive.
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options.
- Access to Perkbox - discounts and offers with hundreds of retailers and big brands.
- Employee discounts on car rental across Avis Budget Group.
- Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing.
- Full training provided to help you achieve your goals & reach your potential.
- Applicants must have a full and valid driver's license.
- This is a casual position that requires a minimum availability of 3-4 days per week.
- Previous experience within retail, hospitality, customer service, sales or similar roles.
- Ability to work in a fast-paced environment while delivering exceptional customer service.
- Ability to follow procedures and adhere to company guidelines and standards.
- Comfortable learning and using various computer systems to accurately input rental information.
