
Life Insurance Portfolio Manager
10 hours ago
About the Role
This is a specialist role within our Corporate Insurance team, responsible for managing complex portfolios of life insurance claims.
- Manage a portfolio of up to 25 claims across IP/TPD and related benefits.
- Work across multiple arrangements and policies, requiring strong technical knowledge.
- Act as a technical expert within the team, providing guidance on strategy and decision-making.
- Coach and mentor junior colleagues, supporting their development.
- Lead and contribute to quality assurance, capability uplift and process improvements.
- Build and maintain stakeholder relationships with partners.
Key Responsibilities:
- Extensive experience in life insurance claims management (Group and/or Retail).
- Strong technical expertise across IP, TPD, TI and Death claims.
- Ability to coach, mentor and develop others.
- Analytical and decision-making skills, with experience managing complex and disputed claims.
- Familiarity with multi-policy / multi-arrangement portfolios highly desirable.
- Certification in Life Insurance (e.g. ALUCA membership or Certificate IV) is an advantage.
About the Company
We are a leading life insurer committed to inclusion and diversity in the workforce.
What You'll Get
You will be working with talented colleagues who strive to find the best outcomes for customers and partners.
Note: As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for the role.
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