Network and Infrastructure Specialist

4 hours ago

Canberra, ACT, Australia Ldk Seniors' Living Full time
Job Title: Network and Infrastructure Specialist

Ldk Seniors' Living is seeking a highly skilled Network and Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network and IT infrastructure to ensure seamless operations and high levels of performance.

Key Responsibilities:
  • Design and implement network architecture to meet the organization's evolving needs
  • Monitor and optimize network performance, troubleshoot issues, and implement upgrades as required
  • Ensure network scalability and redundancy to meet the growing needs of the organization
  • Manage network devices, including switches, routers, firewalls, access points, and VPNs
  • Collaborate with vendors for hardware upgrades, maintenance, and system integrations
  • Perform routine backups and disaster recovery planning
  • Troubleshoot technical issues with Ldk Seniors' Living's infrastructure ecosystem
  • Engage in system testing and quality assurance
  • Research and establish a preventative maintenance and monitoring regime
  • Assist the wider ICT department with technical-related issues
  • Make representations to the CAB for changes related to core infrastructure
  • Ensure compliance with data protection regulations
  • Train junior staff and end-users on best practices and efficient use of infrastructure
  • Travel to Ldk Seniors' Living villages as required
  • Assist in planning and executing network and infrastructure upgrade projects
  • Collaborate with internal stakeholders and external vendors to ensure project deadlines are met
Requirements:
  • 5+ years of hands-on experience in network and infrastructure management
  • Experience with network security, firewalls, VPNs, and server administration
  • Experience in Hospitality & Healthcare environments highly regarded
  • Prior hands-on experience with the Cisco Meraki Dashboard
  • Familiarity with cloud platforms and virtualized environments
Technical Skills:
  • Expertise in configuring and troubleshooting network equipment (Cisco Stack: Meraki, Catalyst, Wireless & CCTV)
  • Knowledge of network protocols (TCP/IP, DNS, DHCP, VLAN, VPN), routing, switching, and wireless technologies
  • Understanding of IPTV/AV/VC/BMS & Access Control systems in an IP based environment
  • Ability to deploy bespoke systems (i.e. Point-of-Sale & Nurse Call hardware)
  • Sound knowledge of VM and Hypervisors, Linux servers
  • Proficiency in managing the cloud infrastructure
  • Experience with disaster recovery, business continuity planning, and security best practices
Soft Skills:
  • Excellent customer service and communication skills, both verbal and written
  • Technical aptitude (computer literate, able to quickly learn new systems)
  • Able to create and manage training material for staff
  • Strong problem-solving abilities
  • Ability to work in a team and provide support across multiple locations
  • Attention to detail and ability to manage multiple projects simultaneously
  • Must be highly self-motivated, Shows high levels of initiative
  • Requires minimal direction to complete tasks
  • 'Go the extra step' attitude for stakeholders
Essential Conditions:
  • Federal Police Clearance must be attained, and a declaration made of any future charges or convictions that could potentially affect your role within Ldk Seniors' Living

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