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Front Desk Supervisor

2 months ago

Brisbane, Queensland, Australia Accor Hotels Full time

About Accor Hotels

We're a global hospitality leader that welcomes you as you are. Our mission is to make work meaningful and purposeful, so you can explore limitless possibilities. At Accor Hotels, we're committed to diversity, equity, and inclusion, and we offer a range of benefits to support your growth and well-being.

Job Summary

As a Front Desk Supervisor, you'll be the face of our hotel, delivering exceptional guest experiences and leading our team to success. You'll work on our VIP floor, catering to our most influential guests and providing top-notch service daily.

Key Responsibilities

  • Provide exceptional guest service, ensuring a seamless and memorable experience
  • Lead by example, demonstrating a service-focused personality and strong interpersonal skills
  • Manage and motivate our team to deliver outstanding results
  • Collaborate with colleagues to resolve issues and improve processes

Requirements

  • Previous experience in a leadership role, preferably in hospitality
  • Strong problem-solving abilities and a customer-centric mindset
  • Ability to work effectively in a fast-paced environment
  • Proficiency in Opera or a related system

What We Offer

A supportive team, opportunities for growth and development, and a chance to make a real difference in the lives of our guests. If you're passionate about delivering exceptional service and leading a team to success, we'd love to hear from you.