Scheduling Coordinator

2 days ago

Townsville, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time
About the Role

SOUTHERN CROSS SUPPORT SERVICES is seeking a highly organized and compassionate Scheduling Coordinator to join our dynamic Child, Youth and Family team. In this role, you will be responsible for managing and coordinating the scheduling of team members to ensure the delivery of high-quality support services.

Job Summary

The ideal candidate will possess excellent organisational skills, a strong attention to detail, and a genuine commitment to making a difference in the lives of vulnerable young people.

Key Responsibilities
  • Rostering Management: Develop and maintain rosters to ensure optimal coverage and compliance with relevant regulations and guidelines.
  • Shift Coordination: Coordinate shift allocations, adjustments, and replacements to address any staffing needs or changes.
  • Team Collaboration: Collaborate with service delivery teams, managers, and other departments to align rosters with service requirements and individual client needs.
  • Record Keeping: Process and maintain accurate records of team member availability, leave requests & timesheets in consultation with managers.
  • Issue Resolution: Address and resolve any rostering-related issues or conflicts in a timely and professional manner.
Qualifications and Skills
  • Previous experience in a rostering or scheduling role, preferably within the disability support or healthcare sector.
  • A solid understanding of the SCHADS award and rostering systems; experience using Visual Care is an advantage.
  • Flexibility to work between the hours of 6am to 6pm on a rotating roster.
  • Excellent organisational and time-management skills with the ability to manage multiple competing priorities in a fast-paced environment.
  • Strong communication skills, both verbal and written, with the ability to interact effectively with a diverse range of stakeholders.
  • Working with Children Blue Card.
What We Offer
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • The chance to make a positive impact on the lives of those we support.

$70,000 - $90,000 per annum (dependent on experience)

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