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Operations Standards Specialist
3 weeks ago
The Standards and Training Manager plays a pivotal role in defining, maintaining and assuring the standards by which operational staff are trained and supported to perform their roles effectively and safely.
They set the framework for operational training and competency assessment, ensuring ways of working are clearly documented and applied consistently across the business.
This role requires a deep understanding of operational processes and procedures, as well as excellent communication and interpersonal skills.
Key responsibilities include:
- Defining and maintaining standards and procedures
- Developing and implementing operational training programs
- Conducting competency assessments and evaluations
- Providing guidance and support to operational staff
- Collaborating with cross-functional teams to ensure seamless integration of standards and procedures
Benefits of this role include:
- Opportunity to shape the future of operational standards and procedures
- Chance to work collaboratively with cross-functional teams
- Professional development and growth opportunities
Requirements for this role include:
- Relevant education and/or experience in operational management or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Proficiency in relevant software applications and technologies
Why This Role Matters: The Standards and Training Manager plays a critical role in ensuring that operational staff have the necessary skills and knowledge to perform their roles effectively and safely. By developing and maintaining high-quality standards and procedures, this role contributes significantly to the overall success and growth of the organization.