High Risk Claim Specialist
2 weeks ago
Job Title: Senior Claims Specialist – High Value And Complex Claims
">We are seeking a Senior Claims Specialist to manage a portfolio of high-value and complex liability claims, providing strategic advice and driving timely, commercial outcomes.
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This role is pivotal in ensuring claims are resolved efficiently and fairly, while supporting the technical development of the broader team.
">About the Role:
">Manage end-to-end claims across class actions, cluster claims, and high-value exposures
">Provide strategic advice on policy interpretation, litigation, and claim resolution
">Collaborate with internal legal teams, panel firms, and counsel to manage legal complexities
">Attend mediations, settlement conferences, and court proceedings as required
">Support technical oversight and mentoring within the Specialty claims team
">Develop governance frameworks and reporting for emerging risks and financial impacts
">Promote alignment of claims strategies across internal stakeholders
">Contribute to process improvements and cost reduction initiatives
">Operate within delegated authority and promote a positive risk culture
">You'll Bring:
">Tertiary qualifications in law, business, or insurance (mandatory)
">Industry qualifications such as Diploma in Financial Services (mandatory)
">5–10 years' experience managing complex liability or professional indemnity claims
">Litigation experience, including briefing panel firms or direct involvement (mandatory)
">Strong analytical, negotiation, and decision-making skills
">Excellent communication and stakeholder engagement capabilities
">Experience mentoring and developing team members
">Sound knowledge of relevant legislation and claims systems
">What You'll Enjoy:
">A range of flexible working and leave options
">Discounts and offers on a range of retail favourite stores and insurance products
">Give back to our communities with payroll giving and paid volunteer leave
">Invest in your brighter future with ongoing study support and career development programs
">Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
">About Us:
">We believe our strength lies in the diversity, talent, and passion of our people.
">We're committed to creating an inclusive culture where everyone feels valued, connected, and empowered to thrive.
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