Senior Technical Operations Specialist

1 day ago

Canberra, ACT, Australia beBeeSpecialist Full time

Technical Operations Specialist

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The federal government is seeking a highly skilled technical operations specialist to strengthen their IT infrastructure.

">
  • ">
  • Key Responsibilities:">
  • Manage and maintain the department's Windows Server environment, ensuring optimal performance, availability, and security across all supported systems.">
  • Perform day-to-day operational tasks, including monitoring, maintenance, patching, and configuration of server infrastructure in line with organisational standards and best practices.">
  • Lead troubleshooting activities for complex technical issues, diagnosing root causes, and implementing effective resolutions to minimise downtime and service disruption.">
  • Act as a key escalation point for critical incidents and major outages, coordinating with relevant teams and vendors to ensure timely resolution and clear communication to stakeholders.">
  • Contribute to the ongoing development, documentation, and improvement of business-as-usual processes to ensure efficiency and consistency in operational practices.">
  • Collaborate with other members of the Infrastructure Services team to plan, test, and deploy system upgrades, migrations, and enhancements in accordance with change management protocols.">
  • Ensure server environments comply with security and compliance requirements, including vulnerability remediation and audit readiness.">
  • Provide mentoring, technical guidance, and knowledge transfer to junior team members to build capability within the team.">
  • Maintain detailed and up-to-date documentation of configurations, processes, and incident resolutions for operational continuity and reference.">
">

Requirements:

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  • ">
  • Proven experience with Windows Server administration, including Active Directory, DNS, and Group Policy Management.">
  • Experience with systems monitoring and patching using Microsoft System Centre products.">
  • Understanding of cybersecurity principles and practices, including application whitelisting and host-based firewalls.">
">

Desirable:

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  • ">
  • Experience managing Azure Infrastructure as a Service (IaaS) servers.">
  • Understanding of Australian Government Cyber Security requirements and processes.">
  • Strong experience in writing technical documentation, including SOPs and design documentation.">
">

The successful candidate must be a citizen of Australia and have a strong understanding of IT infrastructure and cybersecurity.

">

How to apply: Interested candidates should submit their applications directly or reach out to [insert contact details].

">

Calleo is an equal opportunity employer and encourages applications from all people.

"],

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