Supportive Administrative Partner

2 days ago

Werribee, Victoria, Australia beBeeAdministrative Full time $55,000 - $80,000
About the Role

At our thriving clinic, we are seeking a highly skilled and enthusiastic individual to join our team as an Admin Assistant. You will work alongside a supportive team, enjoying variety in your day-to-day tasks and fostering strong ties with our community members as the friendly face of our clinic.

Your key responsibilities include:

  • Delivering exceptional customer service standards to every patient, ensuring every visit is positive and memorable.
  • Managing bookings, cancellations, and follow-ups to maintain a seamless clinic flow.
  • Achieving proficiency in our practice management system to process all appointments and invoices.
  • Handling patient records, communications, and other essential administrative tasks with accuracy and attention to detail.
  • Fostering strong and respectful relationships with our clinicians and other administrative staff to ensure the delivery of exceptional customer service standards.
  • Maintaining a clean and tidy Reception and waiting area at all times.

We are looking for individuals who possess:

  • An enthusiastic and proactive attitude with excellent communication and interpersonal skills.
  • Attention to detail, excellent phone manner, and ability to work both independently and collaboratively in a harmonious team environment.
  • A friendly, approachable, and committed approach to creating exceptional patient experiences.
  • The ability to use booking and scheduling software and basic computer systems confidently.
About Working With Us

You'll enjoy:

  • A structured induction and mentoring program to ensure you feel supported from day one.
  • Professional development opportunities through regular in-practice education, group-wide networking, and access to internal programs.
  • Career pathways with a formal development structure, including managerial and leadership mentoring.
  • Additional perks such as employee assistance programs, discounts, salary sacrificing, and referral bonuses.

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