Unique Guest Experience Ambassador

6 days ago

Sydney, New South Wales, Australia beBeePorter Full time $60,000 - $85,000

Job Overview

We are seeking a skilled and friendly Hotel Porter to join our team.

The ideal candidate will be confident, possess excellent communication skills and have a deep understanding of how to create a truly unique guest experience.

Job Description:
  • Greet and welcome guests with warmth and professionalism addressing their requests and inquiries.
  • Provide clear directions within the hotel and share valuable information about the surrounding areas enhancing our guests' experience.
  • Efficiently handle, store, and deliver luggage to guest rooms ensuring seamless service.
  • Valet park and retrieve guests' vehicles with precision and care.
  • Maintain parking facilities to the highest standards ensuring they are immaculate and inviting reflecting our commitment to excellence.

Required Skills & Qualifications:
  • A friendly and welcoming approach that exemplifies exceptional customer service.
  • Excellent communication skills and a polished appearance that reflects our standards.
  • A solid knowledge of the local area and upcoming events to assist guests effectively.
  • High energy enthusiasm and a positive can-do attitude that enhances the guest experience.
  • A valid Australian driver's license to facilitate vehicle handling.
  • Flexibility to work across a 24/7 roster adapting to the needs of our guests and the hotel.

Benefits:
  • Complimentary meal on site every day including hot meals sandwich bar and more.
  • Uniform laundered and ready for you daily on property.
  • Five weeks of paid Annual Leave for team members who meet the definition of shift worker.
  • Discounted parking + other transport options.
  • Up to 30% discounts across award-winning restaurants and accommodation.
  • Lifestyle discounts including gym memberships retail discounts and dry-cleaning services.
  • Diversity & Inclusion areas of focus including Multicultural Gender Aboriginal & Torres Strait Islander and LGBTQI+.
  • Endless career growth and opportunities to learn and develop your career.

About Us:

At The Star we are committed to creating a diverse equitable and inclusive workplace that contributes to exceptional experiences for our guests a great place to work for our team members and positive outcomes for our communities.

We believe in authenticity that embodies our Company values = Build Memorable Connections Own It Lead with Integrity and Take Good Care.

Our culture

Our workplace is dedicated to fostering a culture of respect inclusivity and diversity where everyone feels valued and respected.

Join us as we strive to create a workplace where everyone can thrive professionally and personally.

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