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Guest Experience Ambassador

2 weeks ago

Sydney, New South Wales, Australia beBeeAmbassadorship Full time $50,000 - $70,000

Job Overview

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  • We are seeking a highly skilled and friendly Guest Experience Ambassador to join our team. In this role, you will be responsible for delivering exceptional guest experiences across all touchpoints.

 

About the Role

This is an exciting opportunity for a charismatic and organized individual who can provide world-class service to our guests. As a Guest Experience Ambassador, you will be the face of our brand, representing our values and exceeding guest expectations at every turn.

Your Key Responsibilities

  • Communicate effectively with guests in a friendly, professional, and timely manner, ensuring their needs are met and exceeded.
  • Manage bookings, enquiries, and guest requests with ease, providing solutions-focused support whenever needed.
  • Maintain the highest standards of cleanliness and presentation for our properties, creating a warm and welcoming environment for guests.
  • Go above and beyond to make guests feel special, surprising them with thoughtful touches and local recommendations that enhance their stay.

 

You'll Thrive in This Role if You Are

  • A natural communicator with excellent interpersonal skills, able to build strong relationships with guests and colleagues alike.
  • Tech-savvy, comfortable navigating booking platforms and smart home technology to deliver seamless guest experiences.
  • Obsessively detail-oriented, with a passion for delivering high-quality results that meet and exceed expectations.
  • Proactive and solutions-focused, handling challenges with ease and positivity while maintaining a flexible and reliable attitude.

What We Offer

In return for your hard work and dedication, we offer a competitive compensation package, including benefits and opportunities for career growth and development. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we'd love to hear from you