Support Worker

23 hours ago


Melbourne, Victoria, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Role Overview

We are seeking a values-driven and proactive Twilight Cafe Support Worker to provide front of house assistance to Cafe attendees.

This is a fixed-term, part-time position based in Melbourne, VIC, with a salary and conditions in accordance with the SCHADS Award Level 2.

Key Responsibilities
  • Engage with people in a non-threatening and empathetic manner to engage them in activities provided by Project 614.
  • Manage client behaviour effectively and appropriately to provide a safe and welcoming environment for all attendees.
  • Ensure detailed assessments are completed where appropriate, with referrals to internal and external services recorded.
  • Coordinate set-up ensuring meals/beverages are served and presented in a professional and timely manner.
  • Provide day-to-day support for volunteer activities, relaying performance feedback to the Melbourne Project 614 Volunteer & Engagement Coordinator.
Requirements
  • A tertiary qualification in community services/social work and/or related disciplines is desirable.
  • A current and valid employee Victorian Working with Children Check is required.
  • Experience within community services is desirable.
What We Offer

As a registered NFP, we offer our eligible employees real and meaningful benefits, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness, and financial discounts/benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose-driven career with positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service
  • Opportunity for career development
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution


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