Life Changing Opportunities in Hearing Health

1 day ago

Ballarat, Victoria, Australia beBeeCommunication Full time $60,000 - $90,000
Client Care Role: Make a Positive Impact

This is an exciting opportunity to provide exceptional service to clients with hearing needs. As a Client Care Representative, you will play a vital role in helping individuals manage their hearing health and achieve optimal outcomes.

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  • Welcoming clients and creating a positive experience
  • Scheduling appointments and confirming client interactions
  • Providing administrative support to clinicians (audiologists/audiometrists)
  • Managing the day-to-day operations of our clinics efficiently

To succeed in this role, you will need:

  • A passion for delivering outstanding client experiences
  • Excellent communication and active listening skills
  • Resilience, self-motivation, and high energy levels
  • Strong organizational and time management skills
  • The ability to work autonomously and effectively within a team
  • A focus on results and achieving the best possible outcomes for our clients and clinic
  • Intermediate computer skills
  • An interest in learning about hearing aids and basic repair/maintenance
  • Prior experience in customer service/administration

In return, you can expect:

  • A competitive remuneration package including base salary and performance bonuses
  • Salary packaging options
  • Uniform allowance
  • Access to discounts from over 500 retailers through our Employee Enrichment Hub
  • Generous employee discounts on Sonova products for yourself and your family
  • Online wellbeing centre and Employee Assistance Programme (EAP)
  • Access to the LinkedIn Learning Platform
  • Opportunities for growth and development in your role and beyond
  • A values-driven and people-centred culture
  • Being part of a dynamic and supportive team at the forefront of innovation in the hearing industry
  • A genuinely rewarding role with purpose and meaning

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