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Claims Support Officer
2 months ago
About Employers Mutual Management Pty Ltd
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
The Opportunity
As part of our diverse team, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this role is to provide data entry support by way of keying invoices thereby enabling EML to achieve compliance with the Key Performance Indicators.
This will be a full-time, permanent position with flexibility to work from home post training.
Your Responsibilities
- Ensure service provider payments are keyed accurately within required timeframes
- Analyse the data to identify the correct claim to complete data entry
- Analyse information currently in the claims system to identify whether the account is a duplicate
- Provide administrative support to business operations
- Ensure medical and like reimbursements to workers are keyed accurately within required timeframes and as per data integrity requirements
About You
- Previous experience in a data entry role
- Accounts payable/receivable experience would be advantageous
- A keen eye for detail
- Ability to work autonomously or within a team
- Ability to prioritise tasks
What We Offer
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to work from home when fully trained in your role
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Company-wide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
