Leading Customer Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $60,000 - $90,000
Customer Experience Leader

We are seeking a dynamic professional to provide exceptional service to our customers through a personalized experience and exceptional product knowledge.

This role plays an integral part in ensuring store operations run smoothly and effectively. The successful candidate will be employed on a Sunday to Thursday roster, working 35 hours per week.

Key Responsibilities:
  • Provide exceptional customer service, creating a memorable experience and understanding customer needs
  • Be business savvy, always looking for new and better ways to improve service and sales
  • Act as ambassadors of the brand, being confident and stylish
  • Build belonging and community spirit with team members and customers
  • Maintain high standards of visual merchandising and support effective stock management
What We're Looking For:
  • A strong affinity with the brand and a passion for our product
  • Demonstrated experience within a customer-led industry, preferably with team management experience
  • A self-starter who is flexible in line with business needs
  • Bubbly, passionate and committed, holding a professional stance and leading by example
  • Strong commercial acumen and business nous
  • Goal-oriented, able to effectively meet targets and support team member targets
Why Work With Us?
  • The opportunity to work with our team, celebrating employees and customers alike
  • Amazing reward and recognition opportunities
  • A fun work environment where play is part of the day
  • Structured learning and development programs
  • Generous staff discounts

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