Hotel Receptionist
3 weeks ago
Rydges is a leading hospitality company in Australia and New Zealand, known for its quality hotels and genuine local hospitality. With over 30 years of experience, Rydges has established itself as a trusted brand in the industry.
About the RoleWe are seeking an experienced Hotel Receptionist to join our team on a casual basis. The ideal candidate will have previous experience in the Hotel Front Office environment and be able to provide exceptional customer service to our guests.
Key Responsibilities:- Receiving and processing reservations
- Checking in/out guests
- Attending to guests' requests
- Meeting/greeting all guests and answering the telephone
- Offering and promoting products/services to members and guests
- Undertaking general clerical & administrative duties
- Providing back-up support to other departments as required
At Rydges, we offer a range of benefits and perks to our staff, including:
- Incredible team member discounts from your first day on-the-job
- 50% off stays at Rydges hotels
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Australia and NZ's largest and most diverse experiences company
- Good attention to detail
- Previous experience in a customer service role
- Passion for the industry
- Experience with OPERA property management system an advantage
- Be able to work autonomously
- Strong communication and interpersonal skills
- Outstanding personal presentation
- Hold a current RSA
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