Front Office Receptionist
4 weeks ago
About the Role
The RACV Hobart Hotel is seeking a highly motivated and customer-focused Front Office Receptionist to join our team. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all.
Key Responsibilities
- Provide exceptional customer service and respond to all inquiries and requests in a timely and professional manner
- Manage the front desk operations, including check-in and check-out, room assignments, and key card management
- Process payments, handle guest complaints, and resolve issues in a fair and efficient manner
- Work collaboratively with the hotel team to ensure seamless operations and excellent guest experiences
Requirements
- Minimum 1-2 years' experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Flexibility to work across a 7-day rotating roster, including evenings, weekends, and public holidays
What We Offer
- A competitive hourly rate and discounts on RACV products and services
- Opportunities for career development and growth within the RACV team
- A dynamic and supportive work environment
How to Apply
Submit your CV via the link below. We look forward to hearing from you
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