Front Office Receptionist
3 weeks ago
We are seeking a highly motivated and customer-focused Front Office Receptionist to join our team at RACV Hobart Hotel. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all who visit our hotel.
Key Responsibilities- Provide exceptional customer service to members and guests, responding to their queries and resolving any issues in a timely and professional manner.
- Manage the front desk operations, including check-in and check-out processes, room assignments, and key card management.
- Answer phone calls and respond to emails in a timely and professional manner.
- Assist with room maintenance and housekeeping requests, ensuring that all rooms are clean and tidy.
- Work collaboratively with the hotel team to ensure that all guests have a memorable and enjoyable stay.
- Minimum 1-2 years' experience in a similar role, preferably in a 4-5 star hotel or resort.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- High attention to detail and ability to multitask in a fast-paced environment.
- Flexibility to work across a 7-day rotating roster, including evenings, weekends, and public holidays.
- A competitive hourly rate and discounts on RACV products and services.
- Opportunities for ongoing training and career development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
RACV is a purpose-driven organisation that creates meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. We are committed to maintaining a diverse and inclusive workplace, where all employees feel welcome, supported, and valued.
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Front Office Receptionist
3 weeks ago
Hobart, Tasmania, Australia RACV Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Front Office Receptionist to join our team at RACV Hobart Hotel. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all.Key ResponsibilitiesManage the front desk and reception area,...
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Front Office Receptionist
4 weeks ago
Hobart, Tasmania, Australia RACV Full timeAbout the RoleThe RACV Hobart Hotel is seeking a highly motivated and customer-focused Front Office Receptionist to join our team. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all.Key ResponsibilitiesProvide exceptional customer service and respond...
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Front Office Receptionist
4 weeks ago
Hobart, Tasmania, Australia RACV Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Front Office Receptionist to join our team at RACV Hobart Hotel. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all.Key ResponsibilitiesProvide exceptional customer service and...
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Front Office Receptionist
3 weeks ago
Hobart, Tasmania, Australia RACV Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Front Office Receptionist to join our team at RACV Hobart Hotel. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all.Key ResponsibilitiesManage the front desk and reception area,...
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Front Office Receptionist
3 weeks ago
Hobart, Tasmania, Australia RACV Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Front Office Receptionist to join our team at RACV Hobart Hotel. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all.Key ResponsibilitiesManage the front desk and reception area,...
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