Front Office Receptionist

3 months ago

Hobart, Australia RACV Full time

**The Role**
- **RACV Hobart Hotel | CBD Location**:

- **Casual**:

- **Competitive hourly rate + penalties evenings & weekends**

**Great Things Start Here**

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

When it comes to a luxury escape to Tasmania’s capital, RACV Hobart Apartment Hotel is the destination of choice where heritage meets modern. Featuring deluxe and family apartments with views of Derwent River. Experience some of Hobarts best seasonal produce at Charcoal, our inhouse restaurant, and Cascade on Collins bar.

Come explore the endless opportunities, find pathways to set up long-term goals, and grow your career in more ways than one. When you join the journey at RACV, you’ll find more than just a job. It’s your chance to be part of something bigger.

**About the Opportunity**

As a Front Office Receptionist, you will be the face and first point of contact for the RACV Hobart Hotel. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members and guests with the best experience whilst at the reception desk. You will be motivated and hardworking with the “can do attitude” which will see you thrive in the role.

Your key responsibilities are to undertake the day-to-day duties associated with check in and check out members and guests, answering all calls and assisting with requests and general enquiries.

This is a Casual position. You’ll be rostered to meet the peak and flow of business demands, shifts will vary across a **7 day rotating roster including evenings, weekends and public holidays.**

**What you'll need to be successful**
- Minimum 1 - 2 years’ experience in a similar role
- Experience in a 4-5-star hotel or resort, Opera knowledge would be an advantage
- A desire to deliver a high level of customer service
- Excellent administration and organisational skills
- A high attention to details
- Team player and work well under pressure
- Flexibility to work across a 7-day rotating roster

**We’re offering**
- A competitive salary & discounts on RACV products & services, including our portfolio of 8 resorts
- Opportunity to join during an exciting time of growth
- Ongoing training and career developing opportunities

**The RACV difference**

Be part of a team who cares. Back your ambition and find a new career with RACV.

**Application process**

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.

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