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Delivery Executive
1 month ago
About Us
News Corp Australia is a leading media group in Australia, with over 150 brands across news, sport, and lifestyle. We're proud to be trusted by over 17 million Australians every month for information and inspiration across multiple digital, video, audio, and print platforms.
Job Description
We have an exciting opportunity for a Delivery Executive - Project Manager to join our Subscriber Experience & Delivery team. As a key member of our team, you will play a crucial role in advocating for the subscriber experience from acquisition through to the omni-channel service experience for national, metro, and regional masthead subscribers within key initiatives and projects.
Responsibilities:
- SUPPORT THE EXECUTION OF THE SX & DELIVERY ROADMAP, ENSURING PROJECT DELIVERABLES ARE MET ON TIME, INCLUDING BOTH TECHNICAL AND BUSINESS TASKS;
- PROVIDE ADMINISTRATIVE SUPPORT, INCLUDING MAINTENANCE OF PROJECT MANAGEMENT SYSTEMS, PREPARATION OF PLANS / RESULTS TRACKING / STATUS REPORTS;
- SUPPORT TESTING AND SIGN OFF OF NEW CAPABILITIES AND/OR PRODUCTS AHEAD OF LAUNCH (UAT/BVT);
- EXECUTE GTM ACTIVITIES, INCLUDING DELIVERING THE PRODUCT AND MARKETING REQUIREMENTS (E.G PRODUCT MATRIX, T&Cs, CUSTOMER JOURNEY MAPPING, AND BRIEFING RELEVANT TEAMS FOR CAMPAIGN DELIVERY);
- EXECUTE CHANGE PROGRAM FOR INTERNAL/EXTERNAL COMMUNICATIONS (INCL. CONTACT CENTRE BRIEFING)
- PROVIDE PERFORMANCE REPORTING FOR REVIEW AND ANALYSIS FOR NEW INITIATIVES IMPLEMENTED.
About You
You'll be a highly motivated person who is passionate about working in a high-performing environment. You'll also be a team player who effectively builds relationships and is a fast learner with a technical mind who can pick up technical concepts quickly.
Requirements:
- Bachelor's degree in Marketing, Business, Project Management, or a related field preferable. Internship or placement experience is beneficial;
- CUSTOMER-FIRST APPROACH: A champion for the customer when problem-solving for the best outcome;
- ANALYTICAL & CRITICAL THINKING: Ability to analyse data sets and develop segmentation and cohort analysis; solid analytical and problem-solving skills, breaking issues down into their components to assess problems and risks;
- UNDERSTANDING OF PROJECT MANAGEMENT PRINCIPLES with experience in supporting the delivery of projects & stakeholder management across company functions to deliver customer outcomes over a sustained period of time;
- EFFECTIVE TIME MANAGEMENT: Solid project management skills, with the ability to prioritise tasks and manage deadlines;
- ADAPTABILITY & FLEXIBILITY: Successfully adjusts to and works effectively with uncertain & changing situations, and a variety of individuals or groups;
- KNOWLEDGE AND HANDS-ON EXPERIENCE ACROSS MICROSOFT OFFICE SUITE (WORD, EXCEL, POWERPOINT), GOOGLE SUITE AND EXPERIENCE WITH TOOLS SUCH AS CONFLUENCE, JIRA, MONDAY.COM (OR SIMILAR) IS HIGHLY DESIRABLE;
Benefits
We offer a range of benefits to support your career growth and personal well-being, including: Exclusive access to publications and products from across the News Corp family, health and wellbeing programs, time off options, development opportunities, financial wellbeing support, perks and discounts, and giving back to our communities.
About Our Team
We're passionate about what we do and are proud of our heritage of world-class journalism and entrepreneurial spirit. Our environment is supportive and friendly, encouraging innovation, collaboration, and creative thinking. If you thrive on being challenged and enjoy working in a fast-paced stimulating environment, come and join us on this incredible journey.
Salary Estimate
The salary estimate for this role is between $80,000 to $110,000 per annum, depending on experience.