Representative Role

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $80,000
Customer Service Representative Job Description

The role of Customer Service Representative is pivotal in contributing to the success of the organization.

  • Key Responsibilities:
  • Support sales teams in achieving targets and handle customer transactions efficiently, adhering to company policies and procedures.
  • Maintain a clean, organized store environment and ensure products are displayed in line with industry standards.
  • Participate in daily and monthly stocktakes, as well as stay updated on new products, promotions, and attend regular training sessions to enhance skills.
  • Build strong relationships with customers by following up on warranty and repair services, while ensuring exceptional customer service levels.

Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Basic math skills for handling cash and operating a point-of-sale system.
  • Ability to lift stock and maintain a physically demanding work environment.
  • Basic knowledge of merchandising principles and visual display techniques.

Benefits of Working with Us
  • Competitive hourly rate.
  • Opportunities for career growth and professional development.
  • Discounts on products and services.
  • A dynamic and supportive work environment.

Why Choose This Role?
  • Be part of a high-energy team dedicated to delivering exceptional customer experiences.
  • Contribute to the achievement of sales targets and drive business results.
  • Develop valuable skills and knowledge in customer service, sales, and teamwork.
  • Enjoy a fun and inclusive work environment with opportunities for growth and development.

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