Customer Service Representative Role

2 weeks ago


Melbourne, Victoria, Australia beBeeSupport Part time $60,000 - $80,000
Customer Service Representative Role

Rise to the challenge as a key player in our Guest Services team, providing exceptional support and building strong relationships with guests.

About the Position:
  • Assign rooms according to guest requests and preferences, ensuring a seamless experience
  • Handle general hotel inquiries and engage guests throughout their stay
  • Assist with verifying and adjusting billing for guests, focusing on attention to detail
Main Responsibilities:
  • Answer external calls and provide assistance or direct calls to the proper person and/or department
  • Log all guest request information accurately and follow up to ensure timely completion
  • Take ownership of issues and follow through until resolution
Essential Skills:
  • Demonstrate professional phone etiquette
  • Utilise Opera to access hotel guest information and update reservation details
  • Have a thorough knowledge of the In Room Dining menu and be aware of any communicated changes
We Offer:
  • A supportive work environment that fosters growth and development
  • Ongoing training and coaching to enhance skills and performance
  • A dynamic team that values collaboration and mutual respect


  • Melbourne, Victoria, Australia beBeeRetention Full time $70,000 - $95,000

    Job OverviewA Customer Service Representative plays a vital role in ensuring customer satisfaction and loyalty.About the JobThis position involves interacting with customers who are considering canceling their services, investigating and resolving customer complaints in a timely manner, and working collaboratively with a team to deliver exceptional customer...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $57,000 - $74,000

    ">Customer Service Representative">We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring that every experience counts.",


  • Melbourne, Victoria, Australia beBeeService Full time $28,320 - $41,100

    **Customer Service Representative Opportunity**We are seeking a skilled Customer Service Representative who can provide exceptional service to our guests.The ideal candidate will have previous experience in a customer-facing role and possess excellent written and verbal communication skills, with the ability to work effectively in a team...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000

    Customer Service RepresentativeWe are seeking a dedicated and enthusiastic customer service representative to join our team. As a customer service representative, you will be responsible for ensuring that our customers receive the highest level of service.About the RoleThe ideal candidate will have excellent communication skills, be able to work in a...

  • Customer Service Role

    2 weeks ago


    Melbourne, Victoria, Australia beBeecustomer Part time $62,260 - $71,620

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.


  • Melbourne, Victoria, Australia beBeeService Full time $60,000 - $77,000

    Customer Service Representative OpportunityWe are seeking a Customer Service Representative to join our sales team. As a key member of our team, you will be responsible for providing exceptional customer service and knowledge to customers.About the RoleThe successful candidate will have a strong understanding of beers, wines, and spirits, as well as...


  • Melbourne, Victoria, Australia beBeeTeamwork Full time $45,000 - $72,000

    Customer Service RepresentativeBecome a part of our team and make a real difference in people's lives. As a customer service representative, you will be the face of our organization, providing exceptional service to every customer who walks through our doors.Job Description:We are looking for a highly motivated and enthusiastic individual to join our team as...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $30,910

    Job Title: Customer Service RepresentativeWe are a leading brand in the iced bubble tea industry, dedicated to creating memorable experiences for our customers every day.As a customer service representative, you will be responsible for serving customers and providing exceptional customer service. You will also be involved in making high-quality drinks and...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000

    Customer Service RepresentativeWorking in a fast-paced retail environment requires adaptability and a willingness to learn. At our store, you can expect an exciting and dynamic work experience that blends seamlessly with your personal life.About the RoleWe are seeking a skilled Customer Service Representative to join our team. With a focus on delivering...


  • Melbourne, Victoria, Australia beBeeService Full time $35,740 - $46,160

    Customer Service Representative Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering incoming calls and responding to customer enquiries in a professional and courteous manner.Main ResponsibilitiesAnswering incoming calls and responding to customer...