
Front Desk Receptionist
4 days ago
About Us
We deliver exceptional guest experiences by providing top-notch customer service in a prestigious hotel environment.
The Role
You will be responsible for responding to accommodation enquiries, promoting our services, processing reservations, and ensuring smooth operations at the front desk.
Your strong communication and interpersonal skills will enable you to provide personalized customer service to guests.
Key Responsibilities:
- Provide friendly and attentive customer service to guests
- Promote our services and facilities
- Process reservations accurately
- Assist corporate and leisure guests with check-in, hotel facilities, and location
- Ensure the efficient operation of the front desk
Requirements:
- Strong passion for customer service
- Excellent communication and interpersonal skills
- Ability to manage time effectively
- Experience with front office booking systems
- A keen eye for detail
- High standards of personal presentation
- Team-oriented ethos
Working Conditions:
- Flexibility to work shifts, weekends, and public holidays
- Eligibility to work in Australia
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