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Enterprise Support Manager

1 week ago

Sydney, New South Wales, Australia Amazon Full time
Key Responsibilities

The Enterprise Support Manager will be responsible for leading a team of technical experts who provide support to enterprise customers using AWS services. Key responsibilities include:

  1. Defining and implementing a support strategy to meet customer needs.
  2. Leading a team of technical experts to resolve customer issues and provide proactive support.
  3. Collaborating with cross-functional teams to improve the overall customer experience.
  4. Evaluating and analyzing customer feedback to identify areas for improvement.
About Us

Amazon Web Services is committed to innovation and excellence. We value diversity and inclusion, and strive to create a workplace culture that reflects these values.