IT Infrastructure Specialist

21 hours ago


Sydney, New South Wales, Australia beBeeSupport Full time
Technical Support Specialist Job Overview

As a Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our IT environment. You will be responsible for providing technical assistance to users, troubleshooting and resolving desktop, laptop, printer, computer hardware and software issues.

  • Monitor and support the IT infrastructure to ensure availability and minimize downtime.
  • Answer internal or external users' inquiries regarding computer hardware and software to resolve problems.
  • Configure and set up workstations and laptops.
  • Participate in troubleshooting and quickly arrive at workable solutions.
  • Advise others on resolution and solutions in issues.
  • Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned — hardware, software, telecommunication, business application, customer connectivity, etc.


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