IT Infrastructure Specialist

19 hours ago

Sydney, New South Wales, Australia beBeeInfrastructure Full time $90,000 - $110,000
IT Infrastructure Specialist

We are seeking a highly skilled and proactive IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for the configuration and maintenance of our internal infrastructure, providing user support, and ensuring the smooth operation of our technical environment.

About the Role:
  • Handle internal help desk operations, including troubleshooting and routine maintenance with minimal supervision.
  • Configure and manage IT infrastructure (hardware, software, operating systems) across cloud and office environments.
  • Support the network infrastructure by assisting with router and switch configurations (as needed) and addressing general office network and Wi-Fi issues.
  • Create and configure virtual and physical storage solutions as needed, and monitor backup systems.
  • Configure and support PostgreSQL databases.
  • Oversee DNS, email services, and user provisioning (onboarding/offboarding, access, equipment setup).
  • Take ownership of discrete IT projects or components, delivering with minimal oversight.
  • Contribute to internal knowledge base and documentation of systems and procedures.
  • Participate in passive, after-hours monitoring and respond to emergency IT issues when required.
Key Skills:
  • Good understanding of networking, databases, data cloud storage, and backup systems.
  • Experience with cloud and on-prem IT environments.
  • Familiarity with DNS and email systems.
  • Comfortable troubleshooting/configuring Windows, Linux, and macOS environments.
  • A proactive attitude, strong problem-solving skills, and the ability to work independently.
  • Excellent communication skills and a commitment to documentation and process improvement.
Requirements:
  • 1–2 years of proven experience as an IT Infrastructure Specialist or in a similar IT support/helpdesk role.
  • A degree in IT and CCNA certification, familiarity with Atlassian applications highly regarded.
  • Full-time work rights in Australia.

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