Freight Forwarding Executive

10 hours ago


Melbourne, Victoria, Australia beBeeOperations Full time $120,000 - $140,000
Senior Freight Operations Manager

We are seeking an experienced Senior Freight Operations Manager to oversee the end-to-end freight forwarding operations across air, sea, and land. This includes ensuring seamless coordination between clients, carriers, customs, and internal teams while maintaining compliance with international shipping regulations.

Key Responsibilities:
  • Manage and oversee daily operations of freight forwarding activities.
  • Coordinate shipments, bookings, and documentation with carriers and agents.
  • Supervise and support junior operations staff providing training and guidance.
  • Ensure full compliance with customs trade and regulatory requirements.
  • Monitor KPIs and operational performance identifying areas for improvement.
  • Liaise with clients to resolve operational issues and ensure exceptional service delivery.
  • Collaborate with finance on billing cost control and profitability.
Requirements:
  • Minimum 5+ years experience in freight forwarding operations with at least 2 years in a senior role.
  • Strong knowledge of international shipping import/export procedures and customs regulations.
  • Solid understanding of wharf cartage and general transport.
  • Excellent leadership organizational and problem-solving skills.
  • Proficiency in freight forwarding software Cargowise and MS Office tools.
  • Strong communication and negotiation abilities.
  • Ability to work under pressure and manage multiple priorities.

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