Luxury Hotel Lead

1 week ago


Melbourne, Victoria, Australia beBeeLeadership Full time $95,000 - $115,000
Lead Guest Experience Manager Role

We are seeking an exceptional leader to oversee the front office team and create memorable guest experiences in a luxury hotel environment.

This is a rare opportunity to make a significant impact and shape both the guest journey and team growth.

Key Responsibilities:
  • Develop and execute strategies to drive exceptional guest service, foster a positive culture, and ensure seamless interactions.
  • Collaborate with cross-functional teams to deliver cohesive and personalized experiences for our guests.
  • Mentor and develop team members to enhance their skills and support individual and team growth.
  • Oversee guest arrivals and departures, ensuring every interaction meets luxury standards.

This role requires a confident leader with a proven track record of engaging, mentoring, and developing high-performing teams. The ideal candidate will have exceptional interpersonal and communication skills to inspire their team and connect authentically with guests.

We offer great benefits, including worldwide discounts on accommodation and food & beverage from day one, discounted health insurance, and access to award-winning training and development opportunities.



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