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Receptionist - Hospitality Expert
2 months ago
About JLL
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
Job Summary
We're looking for a personable, professional, and proactive receptionist to join the team working onsite with our client Google In this varied and busy role, you'll play a pivotal part in providing a welcoming experience for our client's staff and guests through genuine hospitality and thoughtful services.
Key Responsibilities
- Foster a sense of hospitality and create a welcoming environment at work for our team, client, and their guests.
- Serve as the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace.
- Manage visitor and temporary access passes.
- Provide assistance in administrative activities relevant to Facilities Operations.
- Plan and support guest experiences by creating memorable interactions for clients, guests, and visitors.
- Other duties as assigned by supervisor.
Requirements
- A strong commitment to the highest level of customer service.
- 1-3+ years proven work experience in a related field such as hospitality, administration, facility/property management, business operations.
- Organisation, time management, prioritising, and the ability to handle a varied workload.
- Communication and influencing skills with the ability to develop relationships with suppliers, stakeholders, and management in person and in writing.
About JLL's Culture
At JLL, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability, and people of all age, religions, and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
