
Senior Enterprise Systems Specialist
6 days ago
This is a hands-on role for an experienced professional who can manage enterprise desktop environments and Microsoft technologies.
Key Responsibilities:- Provide expert-level support for Microsoft technologies, including Windows 10/11, Microsoft 365, Active Directory, and Azure-based solutions.
- Deliver endpoint management services using Microsoft Endpoint Configuration Manager (MECM), including OS deployment, software updates, and application packaging.
- Manage and maintain desktop operating system images across physical and virtual desktop infrastructure (VDI), particularly using Horizon.
- Collaborate with cross-functional teams on customer onboarding, solution architecture, and emerging technology research.
- Participate in project delivery, technical responses for proposals, and pre-sales activities like demonstrations and proof of concepts.
- Lead and mentor junior team members, fostering knowledge sharing and ongoing improvement initiatives.
- Provide after-hours support as part of an on-call roster, ensuring high availability and responsiveness.
- Demonstrated experience in enterprise-level system administration, preferably within large-scale organisations.
- Microsoft Endpoint Configuration Manager (MECM) skills, including Operating System deployment, application packaging, and software updates.
- Strong knowledge and hands-on experience with Active Directory, Group Policy Management, Windows desktop support, and ITSM frameworks (such as ServiceNow).
- A proven track record of identifying and resolving technical issues in complex infrastructure environments.
- Excellent communication and collaboration skills to engage with both technical and non-technical stakeholders.
- A proactive attitude toward continuous learning, professional development, and contributing to a positive team culture.
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