Enterprise Systems Integration Specialist

2 days ago

Brisbane, Queensland, Australia beBeeIntegration Full time $120,000 - $180,000
Job Title

Job Overview:

We are seeking a skilled professional to fill the role of Integration Specialist. The successful candidate will be responsible for providing effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery within the ITIL framework.

Key Responsibilities:

  • Ensure end-to-end service delivery for enterprise systems by establishing and maintaining highly effective working relationships with other technical specialists, application specialists, vendors and end-users.
  • Provide timely application support activity reports to stakeholders.
  • Assist in the ongoing development, maintenance and deployment of application-specific guides, work instructions and technical documents.

Requirements:

  • Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident/problem/test/change and configuration management.
  • Demonstrated ability in providing high-level specialist advice on, and support for, clinical enterprise applications.
  • Demonstrated ability to ensure that service delivery meets agreed service levels in a customer-focused ICT/Clinical Business environment.
  • Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
  • Well-developed ability to build and maintain appropriate relationships with team members, other technical specialists, application specialists, vendors and end-users.

Benefits:

  • Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.
  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members.
  • Additional flexibility to support your work-life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

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