Claims Portfolio Manager

2 weeks ago


Adelaide, South Australia beBeeClaimsSpecialist Full time $95,000 - $114,000
Claims Specialist Role

We are seeking a skilled Claims Specialist to manage a portfolio of workers compensation claims.

The successful candidate will be responsible for:

  • Managing claim files to achieve optimum outcomes for injured workers
  • Liaising with stakeholders to progress strategies and actions
  • Assessing liability and recovery aspects relevant to legislation or policy
  • Undertaking ongoing reviews of entitlements, payments, and medical expenses
  • Proactively managing rehabilitation providers and approval of rehabilitation plans
  • Conducting health promotion activities to enhance injured workers' wellbeing

Key Responsibilities:

• Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs.

• Liaise with all internal and external stakeholders regularly to progress strategies and actions.

• Assess aspects of liability and recovery relevant to the legislation or policy, in accordance with EML procedures if required.

• Undertake ongoing reviews in relation to entitlements, payments and medical expenses.

• Proactively manage rehabilitation providers and approval of rehabilitation plans/wellness plans in accordance with guidelines.

• Conduct health promotion activities to enhance the injured worker's wellbeing and empower them to participate in their own treatment and recovery.

Benefits include:

  • Flexible working arrangements including the option to work from home
  • Collaborative team culture
  • Great work/life balance
  • Corporate wellbeing program
  • Access to discounts at retailers through our RewardsHub program
  • Annual recognition reward
  • Comprehensive learning and development support

Our organisation values our people and is committed to supporting employees by investing in their professional development and providing generous employee benefits.



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