
Tenancy Coordinator
5 days ago
Job Overview
We are seeking a highly skilled and compassionate Tenancy Coordinator to join our team. The successful candidate will play a vital role in providing exceptional customer service to tenants, ensuring their needs are met and their experiences are positive.
About the Role
The Tenancy Coordinator will be responsible for:
- Supporting tenancy management by preparing documents, conducting property inspections, and identifying maintenance issues;
- Assisting with client interviews, eligibility assessments, and providing information on housing services;
- Preparing notices and processing rent reviews in accordance with tenancy legislation;
- Collaborating with colleagues to ensure effective communication and resolution of tenant queries;
- Providing administrative support to the Housing Officer, including data entry and record-keeping.
Skill Requirements
To succeed in this role, you will possess excellent interpersonal skills, time management abilities, and empathy towards vulnerable individuals. Your qualifications should include a Certificate IV in social housing or equivalent experience and knowledge of tenancy legislation and the social housing sector.
What We Offer
We provide a supportive work environment, opportunities for professional growth, and a competitive salary package. As a valued member of our team, you will contribute to creating inclusive, safe, and viable communities for low-income earners, homeless people, and those at risk of being homeless.
Your Qualifications
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