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Lead Service Team Member

3 weeks ago

Sydney, New South Wales, Australia beBeeLeader Full time $75,000 - $85,000
Leadership Role

The Team Leader is responsible for coordinating the service workflow for in-room dining and amenities, ensuring exceptional guest experiences and maintaining high standards of excellence in deliverables.

This position involves overseeing daily operations, collaborating with management to guarantee adherence to service standards, departmental policies, and hotel procedures.

In addition, it requires inspiring and leading the team with a clear vision, fostering a culture that reflects the commitment to high standards and exceptional service.

The ideal candidate will have a General Education Certificate or Diploma in Hospitality Management with a focus on Restaurant Management, along with previous experience in a similar role and familiarity with restaurant systems such as Symphony or Seven Rooms.

Furthermore, strong communication skills paired with a passion for guest relations are essential, as well as a willingness to work on a rotating shift basis, covering both morning and afternoon shifts.