Lead Team Member

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $140,000
Lead Team Member

We are seeking a highly skilled and experienced professional to lead our front office operations.

This is an exciting opportunity for a results-driven individual to oversee daily hotel activities, train and support team members, and set the benchmark for exceptional customer service.

The ideal candidate will have excellent leadership skills, be able to communicate effectively with guests and team members alike, and possess a strong focus on hospitality and customer satisfaction.

Main Responsibilities:
  • Oversee daily hotel operations and manage shift duties.
  • Train and develop team members to provide exceptional customer experiences.
  • Manage guest inquiries and feedback to ensure high levels of customer satisfaction.
  • Promote open communication and collaboration across departments.
  • Develop and implement strategies to improve hotel efficiency and customer satisfaction.
Requirements:
  • Previous leadership experience in a hotel environment.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Able to work effectively in a fast-paced environment.
  • Flexible and able to adapt to changing circumstances.

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