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Administrative Support Specialist

1 month ago

Melbourne, Victoria, Australia Charterhouse Full time

Job Summary

We are seeking a highly skilled Administrative Support Specialist to join our team in the Western suburbs. This is a 3-month temporary opportunity to work for a large Council, providing administrative support and ensuring the efficient actioning of service requests.

About the Role

As an Administrative Support Specialist, you will play a vital role in representing a Local Government authority, providing excellent service to members of the community. You will be responsible for managing and actioning a high volume of service requests, responding to queries from customer service and residents in a timely manner, and supporting the team in operational processes and communication.

Key Responsibilities

  • Manage and action a high volume of service requests, ensuring prompt and accurate responses.
  • Respond to queries from customer service and residents, providing clear and concise information.
  • Support the team in operational processes, including data-related inquiries and document preparation.
  • Provide excellent written and verbal communication skills, maintaining a positive image of the Council.

Requirements

To be successful in this role, you will have:

  • Experience in an operational environment, preferably in administration or customer service.
  • Strong attention to detail, with the ability to develop visually appealing documents and templates.
  • Proficient computer skills, including formatting correspondence and Council documents.
  • Excellent written and verbal communication skills, with the ability to work effectively in a team environment.

Benefits

  • This is an excellent opportunity to grow your Local Government knowledge and understanding.
  • You will have the chance to work with a Community-based organisation, helping drive and deliver change.
  • Immediate start opportunities are available.

Salary and Benefits

The estimated salary for this role is $34-$39 per hour. The benefits of working with Charterhouse include the opportunity to grow your Local Government knowledge and understanding, work with a Community-based organisation, and enjoy immediate start opportunities.