Technical Support Specialist

3 days ago


Mawson Lakes, South Australia Sikorsky Australia Full time
Job Description

We are seeking an experienced Technical Support Specialist to join our team in Classified Environments.

About the Role

The successful candidate will provide first-level technical and customer support to user and project teams on AIR6500. Key responsibilities include:

  • Actioning tickets on Help Desk queues with completion within SLAs
  • Performing 1st and 2nd level support for Windows and Linux virtualised desktop environments
  • Supporting Applications, Windows and Linux Servers, Networking, Storage, Backups, and UPS
  • Troubleshooting and problem resolution on physical and virtual ICT environments
  • Maintaining backup activities and infrastructure management tools
Requirements

To be successful in this role, you will have strong experience in a Help Desk or Systems/Administration position, along with:

  • Well-developed troubleshooting and administration skills
  • Substantial experience working in an Agile/DevSecOps project environment in Atlassian Jira and Confluence
  • Good working experience with account and group management using Active Directory
  • Strong understanding of ICT Security concepts as it applies to Classified Defence Environments (as per ISM, Essential 8, PSPF, DSPF, Industry and Vendor Best Practices)
About You

This is a permanent, full-time opportunity with flexible work options. We offer a competitive salary of $80,000-$120,000 AUD per annum, depending on experience, as well as access to our online discounts program, leave options, and additional benefits.

What We Offer

We are committed to creating a workplace where everyone can thrive. If you are selected for this role, we would be happy to discuss any accommodations that will help you to be successful. Lockheed Martin supports Equal Employment Opportunity and Diversity in the workplace by creating a place of employment that is, harassment free, diverse, fair, ethical, inclusive, and values the contribution of all its employees.



  • Mawson Lakes, South Australia Lockheed Martin Australia Full time

    About the OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team at Lockheed Martin Australia. As a key member of our support team, you will be responsible for providing first-level technical and customer support to our user and project teams.


  • Mawson Lakes, South Australia Lockheed Martin Australia Full time

    As a Technical Support Specialist at Lockheed Martin Australia, you will be responsible for providing first-level technical and customer support to user and project teams on AIR6500. This role requires strong troubleshooting and administration skills, with substantial experience working in an Agile/DevSecOps project environment in Atlassian Jira and...


  • Mawson Lakes, South Australia Sikorsky Australia Full time

    Unlock a Rewarding Career in Technical SupportAre you passionate about delivering exceptional customer service and troubleshooting complex technical issues? We are seeking a skilled Helpdesk Support Administrator to join our team at Sikorsky Australia.About the RoleThis is an exciting opportunity to work on the AIR6500 program, providing first-level...


  • Mawson Lakes, South Australia Lockheed Martin Australia Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Lockheed Martin Australia. In this role, you will provide first-level technical and customer support to user and project teams on AIR6500, a joint air battle management system.About the RoleYou will be responsible for actioning tickets on Help Desk queues, ensuring...


  • Mawson Lakes, South Australia Lockheed Martin Australia Full time

    About Lockheed Martin Australia:We are a leading provider of innovative and diverse programs that create a more secure future for Australia across space, air, land, sea, and cyber domains. Our vision is to empower our people to achieve extraordinary things by embracing flexibility, championing inclusion and continuous learning, and thriving on...


  • Mawson Lakes, South Australia Sikorsky Australia Full time

    At Sikorsky Australia, we're committed to empowering our employees to achieve extraordinary things.We're looking for a skilled Helpdesk Support Administrator Specialist to join our team in Mawson Lakes. As a key member of our Helpdesk team, you'll provide first-level technical and customer support to user and project teams on AIR6500.Your responsibilities...


  • Mawson Lakes, South Australia Raytheon Australia Full time

    Defence Systems Maintenance SpecialistRaytheon Australia is a trusted capability partner delivering complex engineering projects for the Australian Defence Force.We are seeking a Defence Systems Maintenance Specialist to join our Woomera Test Range Support Services (WTRSS) program.Job OverviewThis is an exciting opportunity to work on breakthrough defence...


  • Mawson Lakes, South Australia SA Health Full time

    About the Role:We are seeking a dedicated Behavioural Specialist Practitioner to join our team at the Northern Adelaide Local Health Network. As a Behavioural Specialist Practitioner, you will play a vital role in providing expert assessment, intervention, and support to individuals with intellectual disabilities and challenging behaviours.Our ideal...


  • Mawson Lakes, South Australia Raytheon Australia Full time

    Job SummaryThis role involves providing specialist maintenance services to telemetry and communications equipment, including light grade and heavy grade maintenance. The technician will deploy and operate Instrumentation Trailers across the Woomera Test Range in support of defence trials, producing maintenance reports and meeting key performance indicators...


  • Mawson Lakes, South Australia Raytheon Australia Full time

    Unlock a Challenging Career OpportunityRaytheon Australia is seeking experienced Defence Systems Specialists to join our team at the Woomera Test Range Support Services (WTRSS) program.About the Role:The successful candidates will be responsible for conducting planned and corrective maintenance, technical investigations, and support configuration change...


  • Mawson Lakes, South Australia SA Health Full time

    About the OpportunityWe have an exciting opportunity to join our team as a Research Assistant in CAMHS, where you will be responsible for contributing to divisional projects approved by the CAMHS Executive group. You will conduct research activities relevant to CAMHS, collaborate with clinical staff, administrative staff, and other stakeholders within CAMHS...


  • Mawson Lakes, South Australia Lockheed Martin Full time

    Digital Transformation Implementation SpecialistLockheed Martin is a leader in Australia's National Security, and our collaboration with Australian industry spans the Aeronautics, Maritime, Surveillance and Defence domains.We are seeking a Digital Transformation Implementation Specialist to join our team. As a key member of our Digital Transformation team,...


  • Mawson Lakes, South Australia Sikorsky Australia Full time

    Are you looking for a challenging role that combines technical expertise with leadership skills?We have an exciting opportunity for a Technical Program Lead to join our team in Australia.About the RoleThe successful candidate will be responsible for providing technical guidance and oversight to ensure the successful delivery of defence systems projects.Key...


  • Mawson Lakes, South Australia SA Health Full time

    About the Role:The Northern Adelaide Local Health Network is seeking a passionate and dedicated Senior Specialist Behaviour Support Practitioner to make a meaningful impact on the lives of people with intellectual disabilities.As a Senior Specialist Behaviour Support Practitioner, you will play a vital role in providing expert assessment, intervention, and...


  • Mawson Lakes, South Australia Lockheed Martin Australia Full time

    Awarded as a Helpdesk Support Specialist in Lockheed Martin Australia, you will be the first point of contact for user and project teams on AIR6500.About the RoleThis exciting opportunity provides a chance to work on cutting-edge technology in a joint air battle management system. As a Helpdesk Support Specialist, your key responsibilities will...


  • Mawson Lakes, South Australia Sikorsky Australia Full time

    About the Opportunity:We are seeking a highly skilled and experienced Senior Technical Project Lead to join our team in Mawson Lakes, SA. As a leader in national security, we develop innovative and diverse programs that create a more secure future for Australia across various domains.The successful candidate will be responsible for providing technical...


  • Mawson Lakes, South Australia Sikorsky Australia Full time

    About the RoleAre you an experienced engineering professional looking for a challenging role that will allow you to leverage your technical expertise and leadership skills? We are seeking a skilled Senior Technical Project Leader to join our team in Australia.This is a permanent, full-time position based in Mawson Lakes, with a salary range of $AUD 180,000 -...


  • Mawson Lakes, South Australia SA Health Full time

    About the OpportunityThe Northern Adelaide Local Health Network is seeking a dedicated Senior Specialist Behaviour Support Practitioner to make a meaningful impact on the lives of people with intellectual disabilities.As a Senior Specialist Behaviour Support Practitioner, you will play a vital role in providing expert assessment, intervention, and support to...


  • Mawson Lakes, South Australia Raytheon Australia Full time

    About the Role:Raytheon Australia is seeking a skilled and experienced Field Technician to join their team in the Woomera Test Range Support Services program.Key Responsibilities:Providing specialist maintenance services to telemetry and communications equipment, including light grade and heavy grade maintenance as defined by the equipment maintenance...


  • Mawson Lakes, South Australia Sikorsky Australia Full time

    About the Role:We are currently seeking an experienced Helpdesk Support Administrator to join our AIR6500 program team in Adelaide. As a key member of our team, you will provide first-level technical and customer support to user and project teams on AIR6500.Key Responsibilities:Ticket Actions: Support the actioning of tickets on Help Desk queues, ensuring...