Account Manager

7 days ago


Cheltenham, Victoria, Australia Ecolab Full time
About Ecolab

Ecolab is a global leader in water, hygiene, and services, dedicated to making the world cleaner, safer, and healthier. With a global workforce of over 47,000 employees, we deliver comprehensive solutions that meet the unique needs of our customers.

About the Role

As an Account Manager at Ecolab, you will work with food and beverage manufacturers in the Shepperton/North Victoria region to enhance operational efficiency, food safety, and product quality. You will utilize our vast resources to tailor cleaning and sanitizing programs, understand operational efficiencies, and help reduce the total cost of operations for our customers.

Key Responsibilities
  • Serve as the primary point of contact for predominantly food & beverage customers, understanding their needs and providing tailored solutions.
  • Develop and maintain strong relationships with key stakeholders at customer sites to drive customer satisfaction and retention.
  • Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers.
  • Identify opportunities for growth within existing accounts and work proactively to expand business opportunities.
  • Act as a trusted advisor to customers, providing guidance on best practices, product usage, and industry trends.
  • Track and analyze key performance metrics to measure account health and identify areas for improvement.
  • Facilitate regular business review meetings with your customers.
Requirements
  • Experience in sales
  • Ability to facilitate clear and open dialogue with diverse stakeholders at site level and beyond.
  • Great communication skills
  • Ability to solve problems
  • Ability to work autonomously and is hungry to learn
What We Offer
  • Flexible working arrangements
  • Health and Well-being Subsidy of $250 per year
  • Purchased Additional Annual Leave option and MY Days bonus leave program
  • Rewarding bonus and incentive programs
  • Attractive staff product discounts
  • Access to the Ecolab holiday house in Lake Taupo NZ
  • Employee Stock Purchase Plan
How to Apply

The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.


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