Strategic Communications Director for Consumer Engagement and Partnerships

3 days ago


Brisbane, Queensland, Australia Virgin Australia Full time

At Virgin Australia, we're on a mission to redefine the flying experience. To achieve this, we need a talented leader to drive our consumer communications strategy forward.

About the Role

This is a senior leadership position that requires developing objectives and strategies to enhance our brand reputation, advocacy, and commercial outcomes across our airline and Velocity Frequent Flyer program.

Responsibilities
  • Develop and execute comprehensive PR and social media strategies to boost our positive reputation and drive key commercial outcomes.
  • Provide counsel to our Executive, Group, and Senior Leadership teams on matters impacting business outcomes.
  • Leverage content and social expertise to engage audiences and build brand awareness.
Requirements

To succeed in this role, you'll need:

  • 10-12 years of experience in senior leadership roles within consumer-facing organisations.
  • A degree in Communications or a related field.
  • Expertise in content creation, social media management, crisis management, media relations, and issues management.
  • The ability to develop C-Suite communications strategies and support large-scale organisational change.
  • Experience working with high-profile brands and delivering campaigns that drive brand health and growth.
What We Offer
  • A competitive salary of $170,000 - $200,000 per annum, based on your experience and qualifications.
  • Heavily discounted air travel and other benefits, including flexible working arrangements and discounts on travel insurance and more.
About Us

Virgin Australia values diversity, equality, and inclusion. We welcome applications from individuals who share our commitment to these principles.



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